Home delivery - How to order

What information to have at hand

When you are ready to place your order it helps us immensely and will save you time, if you have your order prepared in advance. Please make sure that you have the following information to hand:

• Your delivery address, postal address (if different), phone number, and email (if you have one);
• For each product, the product code, the quantity you want, and product description (for cross checking against product code);
• Your means of payment. We take VISA, Switch, Mastercard and Delta cards, cash and cheques (see our payment page for more information).

Please note that we have fixed delivery times. For more information please read our home delivery and box scheme delivery page.

Online

You can order online after you receive a password from us. Just fill out the registration form or telephone 02380 861 266 and you will receive a password by email. You can then place your orders via the website.

By Phone

You can phone us on 02380 861 266. The phones are personally answered from 8.30 am to 5.30 pm Monday to Friday with a late night service on Tuesday until 7pm. If you call outside these hours please leave your name and contact number on the answer phone and we will call you back as soon as possible or at a time you specify. N.B. please do not leave your order on the answer phone.

During the day if all our lines are busy you may receive the overflow answer phone. Just leave your name and number and we will get back to you straight away or at a time of your choosing. N.B. please do not leave your order on the answer phone.

By email

Please email us at orders@sunnyfields.co.uk , we will send you a brief reply to confirm that we have received your order. Please note there are a number of security issues with email and we prefer you to send your order as plain text in the body of the email. For full details please see our email ordering page.

By post

We do not recommend you send your order by post due to the slow speed and increasing unreliability of the postal service. If you do still want to send your order by post please allow plenty of time for it to arrive. Please would you also clearly write the word ORDER on the front of the envelope and send it to:

Sunnyfields
Jacobs Gutter Lane
Totton
Southampton
SO40 9FX

Terms and conditions

By placing an order with us it is assumed that you have read and agreed to our home delivery and box scheme terms and conditions.